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Debt Recovery
Credit Counsellors Australia


Debt Recovery – When The Debt Collector Calls

Taking action is critical when it comes to debt relief, and the team at Credit Counsellors are experts in making sure you take the right action at the right time in regards to debt recovery. Quite simply, ignoring your debts does not make them go away and creditors and debt collectors will continue to call you.

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A Plan to Eliminate Debt Stress


Credit Counsellors will develop a pro-active, manageable plan that will eliminate the stress of debt recovery calls. We take over communication with your creditors and provide the time and space you need to get back on track.

What Should I Do If The Debt Collector Calls

Whilst our aim is to work with you to eliminate this situation, there are some simple steps you can take in the interim.

  1. Find out that you do in fact owe the debt
  2. Develop a plan of how to deal with the debt (our area of expertise)
  3. Record any instances where you feel harassment is taking place
  4. Seek independent, professional advice

Debt Collectors Comes In Many Forms

People collecting debts may be from:

  • the individual creditor,
  • a creditor’s debt collection department,
  • a debt collection firm that works for the creditor; or
  • a debt collector who has bought the debt from an original creditor.

How We Can Help

There is a range of possible options available, and we have many years experience and expertise in providing them. Depending upon your circumstances, these may include:

  • informal installment arrangements
  • informal arrangements under one of the credit laws
  • formal arrangements under the Bankruptcy Act, or
  • simply not paying if it’s an unjustified or incorrect or stale claim.

Important Consideration

It is important that you do not make any payment or acknowledge that you owe old debt that you are not sure about without doing some research and seeking independent advice.

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